We want you to absolutely LOVE your child's song! If you don't love it, we'll work with you until you do or refund you!
Please be sure to double-check your answers, including your child’s name, for errors that could affect the songwriting. If a lyric is inaccurate due to an error on the submitted form, it will delay your joy and also require a small fee to be added to compensate the songwriter for rewriting + recording time.
"My Song" is a personalized song just for your child, with an a-capella recording (without music). You will receive a link to an audio file which you may download for personal use.
"My Keepsake" is a personalized song written just for your child, set to music from our pre-set library of tunes.
If you need your song sooner than the standard timeframe, you can purchase Expedited Shipping here.
"My Song" purchases will be delivered within 1 week.
"My Keepsake" purchases will be delivered within 2-3 weeks.
You can look up your order's status below - we'll email you a link to your song, but sometimes those emails get caught in spam.
Search for your order and see if it’s ready! We’ll email (and text!) you a link when it’s complete, but they sometimes get caught in spam folders.
Acapella songs will be ready in 1 week. We’ll send you an acapella preview for studio-recorded Keepsakes in 1 week, and the final recording will be ready 2 weeks after that!
Email email@example.com with questions about your order.
Search for your order here!
Other questions? Feel free to contact us below!
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