You've got Questions, We've Got Answers!

yellow, light pink, and dark pink music notes

We want you to absolutely LOVE your child's song! If you don't love it, we'll work with you until you do or refund you!

Please be sure to double-check your answers, including your child’s name, for errors that could affect the songwriting. If a lyric is inaccurate due to an error on the submitted form, it will delay your joy and also require a small fee to be added to compensate the songwriter for rewriting + recording time.

"My Song" is a personalized song just for your child, with an a-capella recording (without music). You will receive a link to an audio file which you may download for personal use.

"My Keepsake" is a personalized song written just for your child, set to music from our pre-set library of tunes.

If you need your song sooner than the standard timeframe, you can purchase Expedited Shipping here.

"My Song" purchases will be delivered within 1 week.

"My Keepsake" purchases will be delivered within 2-3 weeks.

You can look up your order's status below - we'll email you a link to your song, but sometimes those emails get caught in spam.

Search for your order and see if it’s ready! We’ll email (and text!) you a link when it’s complete, but they sometimes get caught in spam folders.

Acapella songs will be ready in 1 week. We’ll send you an acapella preview for studio-recorded Keepsakes in 1 week, and the final recording will be ready 2 weeks after that!

Email with questions about your order.

Search for your order here!

Other questions? Feel free to contact us below!

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