Questions about How It Works/Process
So glad you’re here! On Shark Tank, we featured our Keepsake Song written to our "Lovely Lullaby" tune.
You'll answer a couple questions in detail about your child, like physical characteristics, personality, favorite activities, and hopes and dreams you have for them and then pick a tune from our Tune Library. Our incredible team of female Nashville songwriters will get right to work to craft the most meaningful and special song just for your child. ❤️
Acapella songs will be ready and recorded within 3-5 days.
Our Keepsake songs, recorded in a studio with music, will be ready anywhere between 10-14 days!
Our Keepsake Song is a custom song written just for your child and recorded in a professional studio with music! (You'll also receive an Acapella Song as a preview, to ensure you love the lyrics and tune, before we record the final Keepsake in the studio)
An Acapella Song is one voice singing your child's Custom Song without any instruments or background vocals.
Maybe we're biased, or maybe we've just seen the magic... but YES. Our Custom Songs + Singing Stuffed Animals make the BEST GIFTS EVER!
Once you’ve purchased, we’ll email you a questionnaire that you can either fill out for your friend/family member, or forward it along to them so they can fill it out!
If you need help, reach out to us at info@mamasingmysong.com
Absolutely! Your sound module will play any .mp3 file up to 16 MB (it can only play 1 file, not multiple files). Plug in your sound module to a computer USB port using the cable that came with your Singing Stuffed Animal (depending on your computer model, you may need a USB adaptor). Plug the other side of the cable into your sound box. Replace the file! (Video instructions here!)
Our team is made up of an incredible group of professional songwriters and singers (many of them mamas themselves!) based in Nashville, TN. It's our promise to you we will NEVER use AI to craft the perfect lyrics for your little one.
(After you receive your song, you'll be able to tip your artist as an extra way to say "thank you!" 100% of the tips go to the artist)
Acapella Songs will be delivered within 4-6 days.
Keepsake Songs will be delivered within 10-14 days.
Our Classic Songs (like Twinkle Twinkle and You Are My Sunshine, etc) are instant downloads and will be delivered immediately.
If you ordered a stuffed animal, we will ship it out as soon as your song is ready with 2-3 day shipping!
You can check the status of your order or find your completed song by logging in here. We’ll email and text you a link when your song is complete. Please check your spam folder!
Yes! Songs are digital mp3s and are sent via email and we ship stuffed animals worldwide. For orders outside the U.S., please keep in mind that shipping expenses will be higher and you will be responsible for all additional custom fees.
Our speciality is creating songs for children! However, we have also written songs for brides (Father-Daughter dance), older adults (memory care unit and beyond), Grandparents, and even dogs! You can find them here!
It is a deep honor to write songs celebrating the beautiful lives of children who have passed away whether through miscarriage, stillbirth, or infant and child death. These songs have been a comfort and support for families as they grieve. We offer a specialized questionnaire just for this purpose. You can purchase your Child Memorial Songs here.
Currently, our primary songwriting language is English, but we’ve included short phrases and lines in other languages - including Spanish, French, German, and Romanian!
(We are looking to hire Spanish singer/songwriters in the next year. Please reach out to orders@mamasingmysong.com if you're interested in writing and singing with us in Spanish!)
Questions about our Products
So glad you’re here! On Shark Tank, we featured our Keepsake Song written to our "Lovely Lullaby" tune and singing stuffed animal. You can find that in our Shark Tank Bundle here (includes a Custom Song recorded to Music + Singing Stuffed Animal + more freebies)!
Our Keepsake Song is the Shark Tank version - a full studio recording with music of your child’s custom song! (Listen to a sample here!) Our Keepsake Song is the one in our Shark Tank Bundle. With the Keepsake Song, you’ll receive an Acapella preview of your Custom Song before it gets recorded in the Studio!
An Acapella Song is 1 voice, without any background music, singing your child’s custom song Acapella. (Listen to a sample here!)
Absolutely! You can upgrade your Acapella Song at any time here! You only pay the difference to have your acapella song recorded in a studio with music!
Our Classic Songs are NOT custom songs. They are songs we have written and pre-recorded about themes in kids’ lives - being strong and brave, a song for NICU babies, etc. These songs are not customizable or personalized to your child at all. They’re pre-recorded - and also available for streaming! Our Classic Songs also include familiar songs like “Twinkle Twinkle.” You can still get one of our adorable Singing Stuffed Animals with these pre-recorded songs in them, so your child can snuggle up to “Twinkle Twinkle!”
Yes! Our “Classic Song” Bundle comes with the Stuffed Animal + a song of your choice from our pre-recorded Classic songs (like “Twinkle Twinkle” and “Strong & Brave”).
You can also upload your own audio! Your sound module will play any .mp3 file up to 16 MB (it can only play 1 file, not multiple files). Choose the “Classic Song Bundle” (the best deal). Plug in your sound module to a computer USB port using the cable that came with your Singing Stuffed Animal (depending on your computer model, you may need a USB adaptor). Plug the other side of the cable into your sound box. Replace the file!
Our songwriters and artists will write your little one’s Custom Song lyrics specifically for them! We are so proud of the craft that goes into each song, and we know you’ll love it too!
We do use a library of tunes - from soothing lullaby to kitchen dance party! - so your child’s Song Tune is used in other songs.
But lyrics and performance of each song are as one-of-a-kind & unique as your child!
We have a whole team of incredible artists who write and record your songs (many of them are mamas too!). Your child’s song may be written and sung by a different artist on our crew.
Absolutely! Our Custom Songs + Singing Stuffed Animals make the BEST GIFTS EVER! You can purchase a Gift Card here!
Alternatively, if you'd rather purchase the actual product (such as one of our Best-Selling Bundles!), you can do that as well! After you've purchased, we’ll email you a link to fill out a questionnaire with details for the song. Either fill it out yourself - or forward it along to the recipient!
If you need help, reach out to us at info@mamasingmysong.com
Absolutely! Your sound module will play any .mp3 file up to 16 MB (it can only play 1 file, not multiple files). Plug in your sound module to a computer USB port using the cable that came with your Singing Stuffed Animal (depending on your computer model, you may need a USB adaptor). Plug the other side of the cable into your sound box. Replace the file! (Video instructions here!)
Our songs are sent out in MP3 or M4A format.
We take your and your children’s privacy incredibly seriously. We have a secure portal where you can access your Custom Song. By purchasing a song, you’re agreeing to our Privacy Policy. Click here for our full Privacy Policy, and click here for our Terms of Service.
Currently, our primary songwriting language is English, but we’ve included countless lines in other languages to make your song as Custom and special as we possibly can!
Please contact us at info@mamasingmysong.com to inquire about a specific language.
Questions about playing and enjoying my song! (Yoto, Slideshows, Changing the Song, etc.!)
Yes! As long as the player allows you to upload your own MP3 or M4A, you can upload your Song or Keepsake!
We recommend these two apps!
CapCut is an app you can use on your phone or computer. To make a slideshow using CapCut, download your child's song onto your device. Open the app and click "New Project". Select the videos you'd like to include in your slideshow. At the bottom, click Audio > Sounds > then click the small folder icon (second from the left). Click Device > Select from device > Select your song file > Open. Then click the + button on the right side of your song to add it to your video! (Here is a helpful video tutorial)
InShot is also great and very easy, but only accessible on your phone. First, download your child's song to your phone. When you open the song file, at the lower right corner you’ll see the “Send” arrow - press this and select the Inshot icon to send the song to your Inshot app! Then in the Inshot app, click on the music icon > "Tracks" > "Imported Music" and your song will be there. To create a slideshow, just press the "+" sign on Inshot to add pics-- you can set the duration (how long you want each pic to play) and rearrange the order of the pics how you want. This link is also very helpful!
If you are on a windows or mac, use the slideshow or video editor tool that came on your computer.
You can play audio files that are local on your device through Spotify. Click here for instructions.
If you have the latest version of iTunes, you should be able to download the song from your song link. On a computer, the downloaded file will open in and be played through iTunes automatically. From there, you are able to add the song to your iTunes app on your phone.
Questions about Song Revisions
We will revise your song as many times as it takes for it to be perfect and unique to your child or family!
Once we finish writing your song, you will be sent the Acapella version. You will have 2-3 days to review the lyrics and tune and request any revisions. Please request any revisions during this time, so we can ensure your song is not delayed.
If we don't hear from you, we will assume you love it and move on to the next step (either shipping out your animal or recording your Keepsake version in the studio!)
If it comes down to it, you may request a revision one time after the Keepsake has been recorded and mixed/mastered, however if you choose to change your tune, you will be charged a fee to cover time and resources.
Email revisions@mamasingmysong.com to make a revision request.
We are happy to revisit your song whatever your circumstance may be! (A name change after an adoption, family circumstances have changed, etc)
You will be charged different rates depending if it's an acapella song or a Keepsake song.
Email revisions@mamasingmysong.com and we will get you started!
Questions about our Singing Stuffed Animals & Sound Modules
Bummer!! Either try replacing the batteries, or you may need to order a replacement module. (We will replace the module for free if you it's under three months old)
Order your replacement module here. We will load your child's song on it for you.
On the older version of our modules, there is an on/off switch and a volume dial on the side.
On our newer modules, there is an on/off switch and a volume button with 6 different settings.
Our older modules require 3 AAA batteries, while our newer module is rechargeable!
To change the batteries, remove the sound module from your stuffed animal's velcro pouch. Using a philips head screwdriver or drill, remove the screw from the back of the module and then remove the older batteries and replace with new ones. Screw the back back on, and you're ready to go!
We hoped you would ask! Yes!! If you want to record your own voice singing your child's song, you can replace any file on the module with your own. (Make sure the file is converted to an mp3!)
Our Singing Stuffed Animals are between 10 and 15 inches! Perfect for hugging and snuggling.
Yes! To replace the song on the module, plug in the module to your computer and an external drive will pop up on your desktop. Open it, and delete the file that's uploaded onto it by dragging it to your trash can app. Be sure to empty the trash can. Then, drag your new song file into the external drive and wait for it to load. When it's finished, eject the drive and you're ready to go!
A couple notes:
Your sound module will play any .mp3 file up to 16 MB.
Depending on the model of your computer, you may need a converter cable.
Our older module uses a USB Mini, and our newer module uses a USB Micro.
Here are some video instructions!
To wash your stuffed animal, remove sound module and spot clean with warm water and soap.
To dry, either leave it out to dry, or place your stuffed animal inside a pillow case or mesh bag and dry in the dryer on the air cycle. (We recommend putting other towels in the dryer to help fluff it up!)
Questions about our Foster Program
We are honored to partner with you to offer free custom songs & singing stuffed animals to children in foster care. We’ve given this gift of love to over 800 kids (and counting!). And we donate a percentage of our profits directly toward this cause.
Because of the exposure from SharkTank, our Foster Care Program is currently closed to new applicants.
Please consider donating to this program so we can continue this good work! You may donate here.
Questions about Policies
Our customers are raving! You can read Reviews and Testimonials here!
Absolutely! E-mail us at orders@mamasingmysong.com, and we’ll be happy to help!
We take your and your children’s privacy incredibly seriously. We have a secure portal where you can access your Custom Song. By purchasing a song, you’re agreeing to our Privacy Policy. Click here for our full Privacy Policy, and click here for our Terms of Service.
Because our songs are completely customized, we do not allow returns at this time.
Other questions? Feel free to contact us below!
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